Last Updated: 24 September 2026 | Version 12.0

Thank you for choosing Tribes Gorilla Trekking Tours as your trusted partner in exploring East Africa. We understand that arranging payment for an international safari involves important considerations — and we’re here to make the process as transparent, secure, and stress‑free as possible.

This page outlines everything you need to know about payments, deposits, permits, and flexible booking policies designed with your peace of mind in mind.

Quick Answer: Gorilla and chimpanzee permits must be paid in full at the time of booking. A deposit covering the full permit cost secures your trek. The remaining balance is due before your tour begins — ideally within 30 days of your start date. Pay securely via DPO Pay, Pesapal, or bank transfer.

Our Payment Philosophy: Flexible, Transparent, and Fair

At Tribes Gorilla Trekking Tours, we believe in building trust through flexibility. While we have standard payment guidelines, we are genuinely committed to working with you based on your individual circumstances. If you have concerns about any part of our payment process, please simply notify us — we’re here to listen and find a solution that works for you.

Understanding Permits: The Heart of Your Safari

Why Permits Require Immediate Payment

Gorilla trekking and chimpanzee tracking are the most sought‑after experiences in East Africa — and for good reason. These magnificent creatures are critically endangered, and permit fees directly fund their protection and conservation.

Important: Gorilla and chimpanzee permits must be purchased in your name immediately upon booking confirmation. Why?

• Permits are limited and sell out months in advance, especially during peak seasons.

• They are issued in your name and are non‑transferable.

• We must make full payment to the wildlife authorities to secure them.

• Without a confirmed permit, your trekking experience cannot be guaranteed.

Current Permit Costs (Per Person, Per Trek)

Please note: Permit prices are set by national park authorities and are subject to change without notice. We will always confirm current pricing at the time of booking.

Low‑Season Discount Rates (April, May, November)

Low‑season rates apply for treks during April, May, and November. Discounted permits are not reschedulable.

Our Deposit and Payment Structure

For Tours 60+ Days Away

If your safari adventure is planned at least 60 days from now, we offer maximum flexibility:

What We Request: A deposit sufficient to cover the full cost of your gorilla and/or chimpanzee permits. This allows us to secure these essential components immediately.

Why This Matters: Once permits are confirmed in your name, your core safari experience is guaranteed — even as we work on the remaining details.

Payment Timeline Guidelines

While we aim to be as accommodating as possible, here are our general guidelines:

A Note on Hotel and Lodge Bookings

Most accommodations in East Africa require payment to confirm reservations. While we will do everything possible to hold your preferred lodges, please understand that:

“If we lose your preferred hotel/lodge reservation due to a delay in payment, we unfortunately cannot be held liable. Popular properties book quickly, and full payment is often required to guarantee the booking.”

We strongly recommend completing your payment at least 30 days before your arrival to ensure all your first‑choice accommodations are secured.

Last‑Minute Payments: What to Know

While we accept payments right up to your departure date, we want to be transparent about a few considerations:

• Tour Operations Require Funds: We need financial resources to arrange transportation, pay guides, purchase supplies, and confirm all elements of your safari.

• ATM Challenges: Relying on local ATMs upon arrival can be unpredictable due to withdrawal limits, connectivity issues, or technical difficulties.

• Potential Delays: Last‑minute payment processing may delay your tour start time, cutting into your valuable safari experience.

Our Suggestion: Most clients prefer to make a single full payment well in advance. This approach:

• Eliminates multiple bank fees

• Avoids the stress of installment tracking

• Ensures everything is confirmed and waiting for you upon arrival

• Gives you complete peace of mind before you travel

Secure Payment Methods

Important: Please use your booking name and invoice number as the payment reference. After payment, send your receipt to us for confirmation.

1. Bank Transfer (Our Preferred Method)

Bank transfers are secure, traceable, and widely used by our international clients.

Details:

• Delivery Time: Funds typically arrive within 3–5 business days

• Currency: USD (please ensure your bank sends USD to avoid conversion issues)

• Reference: Please include your full name and booking reference in the transfer description

Bank Details:

After transfer, email the receipt to info@tribesgorillatrekkingtours.com or WhatsApp +256 757 291 063.

2. DPO Pay

Secure card, mobile money, and bank payments via DPO.

Pay with DPO Pay:
https://shop.directpay.online//paymybills/TribesGorillaTrekkingTours

3. Pesapal

Secure card and mobile money checkout via Pesapal.

Pay with Pesapal:
https://store.pesapal.com/tribesgorillatrekkingtours

🔒 Security: We never see or store your full card details. Payments are processed by PCI‑DSS compliant payment providers.

Important: If you are unsure about the exact amount to pay — perhaps you’re making a partial payment or have questions about your balance — please contact us before processing your payment.

How It Works

1. Choose DPO Pay, Pesapal, or bank transfer.

2. Enter the amount shown on your invoice or as agreed.

3. Complete payment securely.

4. Send your receipt to us for confirmation.

5. Receive your safari booking confirmation.

Trust & Security

• SSL Encrypted — This page and payment links use secure HTTPS encryption.

• PCI‑DSS Partners — DPO Pay and Pesapal meet strict card data security standards.

• No Card Storage — Your card details are never stored on our website.

• Support — Need help? Contact us before paying if anything is unclear.

Need Assistance? We’re Just a Message Away

Our reservations team is ready to help with any payment questions, concerns, or special requests:

Whether you need clarification on permit costs, want to discuss a flexible payment arrangement, or simply prefer guidance through the payment process — we are here for you.

Our Promise to You

At Tribes Gorilla Trekking Tours, we understand that planning an African safari is a significant investment — both financially and emotionally. You’re trusting us with your dream adventure, and we take that responsibility seriously.

When you book with us, you can expect:

• Transparency: No hidden fees, no surprise charges

• Flexibility: We work with your circumstances, not against them

• Communication: We keep you informed at every stage

• Security: Your payment information and funds are handled with the highest care

• Peace of Mind: Once confirmed, your safari is truly confirmed

Frequently Asked Questions

How much is a Uganda gorilla permit in 2026?
A standard Uganda Gorilla Tracking Permit (Bwindi / Mgahinga) is $800** per person. The Gorilla Habituation Experience Permit is **$1,800.

Can I pay for my gorilla trek by credit card?
Yes — via DPO Pay or Pesapal. We never store your full card details.

When is the remaining balance due?
Permit costs are due at booking. The remaining balance is due before your tour begins, ideally within 30 days of your start date.

What payment reference should I use?
Use your booking name and invoice number as the payment reference.

Is bank transfer safe?
Yes. We use Stanbic Bank Uganda with SWIFT/BIC SBICUGKX. After transfer, email your receipt to info@tribesgorillatrekkingtours.com or WhatsApp +256 757 291 063.

Ready to Secure Your Adventure?

Your African safari awaits. Whether you’re trekking with mountain gorillas in the misty forests of Bwindi, tracking chimpanzees in Kibale’s ancient rainforest, or witnessing the Great Migration across the Maasai Mara — every moment begins with a simple step.

Contact us today to confirm your permits and begin your journey.

Tribes Gorilla Trekking Tours — Creating Authentic African Experiences, One Journey at a Time.

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Last Updated: 24 September 2026 | Version 12.0